Returns & Refunds
Last updated: August 2026
We want you to be happy with your purchase from FootballShirts.ae.
Please read this policy carefully before placing an order. If you have any questions, please contact us before purchasing.
1. Please Check Before You Order
Before placing an order, please carefully review:
The product title and description
Whether the product is official or an independent/fan-made design — see our Official Products & Fan-Made Designs page
The size information and any size charts provided
The estimated delivery time for the specific product
The product images
Sizing may vary between manufacturers and suppliers. Where measurements are provided, please use these rather than relying solely on the size label.
2. Faulty or Incorrect Products
If you receive a product that is faulty, damaged or significantly different from what was described, please contact us as soon as possible with your order number and photos of the issue.
We will work with you to find a fair resolution, which may include a replacement, exchange or refund depending on the circumstances.
3. Returns for Change of Mind
If you have changed your mind about a purchase, please contact us with your order number and we will advise whether a return is possible in your specific situation.
Return eligibility may depend on factors including the product type, supplier, condition and whether the item has been used or worn.
4. Shipping & Delivery Issues
For questions about delivery times, tracking or shipments, please see our Shipping & Delivery page or contact us.
5. Contact Us
For any returns, refund or order queries, please contact us and include your order number and a description of the issue.
This policy should be read together with our Terms & Conditions.